Support & Added Value

Purchase Your Edible Printer Bundle With Added Value, From HobbyPrint® 

When you buy an edible printer bundle from HobbyPrint® we want you to enjoy using the printer within your hobby, to its fullest capabilities. Our Added value and support are there to offer you peace of mind, that you have someone with you to support you in how to use the product and someone there if you need help.

Free downloadable Edible Artist software:
The software is free to all of our customers and is available to download from our website. A link to download will be emailed to you after your order is placed and advised along with order confirmations.

Video Download links:

• Video Link to: Instructions on how to fill and refill edible ink cartridges
• Video Link to: How to use the Edible Artist software basics. Create printed toppers on Full or Pre-cut Icing Sheets
• Video Link to: Techniques showing how to use Edible Artist software to insert images in Pre-Cut Icing Sheets

HobbyPrint® Club Discount Offers
Register for an account on hobbyprint.co.uk which will entitle you to lower prices. We give all of our registered customers a standard 5% discount on all consumables and media products. We also issue monthly specials with further savings on consumable items. We aim to be more cost-effective for our customers than the online marketplace sites.

Support Contact Points:

• Email Address: info@hobbyprint.co.uk
• Telephone Numbers: 01430 284112 & Secondary number 01430 430822
• Request a Tutorials: mike@hobbyprint.co.uk or sandra@hobbyprint.co.uk

Coming Soon, (We are working on it!)
As well as creating in-house "how to" videos, HobbyPrint® also has a fully working, online TV broadcasting studio. We aim to put together tutorials and offers shows that will help our customers save money on our products and help customers better understand how to use the products. A feature of the shows will be live customer interaction with live demonstrations based on customer requests. All shows will be informal and low-key.

Questions & Answers - Edible

Question - How long can I keep my edible inks and papers for and how long can they be used for?
Answer - Edible inks and edible printable sheets are food items and have "Use Before Dates" Do not use beyond the advised dates.

Question - How much edible ink or edible papers should I buy at a time?
Answer - Edible inks and edible printable sheets are food items and have "Use Before Dates" It is important that you do not buy more than you can use within their respective "Use Before Dates" to avoid throwing the unused products away.

Question - How Many prints can I print from a set of edible ink cartridge? 
Answer - No two images are the same which makes this a difficult question to answer. The colours used in printing an image is dependant on the image itself. If the image shows a lot of sky, more cyan ink will be used to print the blue. If the image shows a lot of grass, more yellow and cyan will be used to print green.

Bearing this in mind we use the cartridges ink capacities and base our estimate on equal usage of the colours to estimate 40 of A4 prints per set of cartridges, excluding the large black cartridge. Using this as a guide, the bundle offered in this listing will print an estimated 160 of A4 images.

Question - Why are there 2 Black cartridges in the cartridge set?
Answer - The cartridge set is a Hybrid set and which black cartridge is used is dependant on the selection of "Paper Type" in the printer properties selections per print. If no settings are made or if "plain paper" or certain other paper settings are selected in the printer properties, the printer will print from the large black cartridge because it assumes printing is notes, letters or envelopes for example. If the "Paper Type" selected is other than plain or envelope the printer will print from the small black cartridge.

Question: If the printer is only used for edible image designs what happens to the ink in the large black cartridge or the print head?
Answer - This is the biggest problem that HobbyPrint® comes across with how edible printers are used. The ink in the large black printhead will dry and block through lack of ink passing through it. HobbyPrint® advises users to use a printer with edible ink to print letters, children's homework and other standard printer uses. If this can not be done, print a nozzle test print on a weekly or bi weekly basis.

Question - What is a pre-cut icing sheet, why and how are they used?
Answer - These are A4 icing sheets that have been cut to size during production and these sheets require no cutting. Print and then peel off the various pre-cut shapes, circles, squares, hearts & rectangles in different sizes. The free edible design software has these templates within the software to place the print design within the pre-cut shape.