Privacy Policy

The Policy

This privacy policy notice is for the following websites;

  • www.hobbyprint.co.uk and www.hobbyprint.uk
  • www.dyesubink.co.uk, wwwdyesubstuff.co.uk, www.dyesublimationink.co.uk, www.dyesubstuff.uk and www.dyesublimationink.uk
  • www.edibleinks.co.uk and www.edibleinks.uk
  • www.cartridgeoutlet.co.uk and www.cartridgeoutlet.uk
  • www.craftmedia.co.uk and www.craftmedia.uk
  • www.refillablecartridges.co.uk and www.refillablecartridges.uk
The policy is served by HobbyPrint Ltd, 27 Sutton Road, Howden, East Riding of Yorkshire, DN14 7DJ. This policy governs the privacy of those who use these sites. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.

 

Policy key definitions:

  • "I", "our", "us", or "we" refer to the business, HobbyPrint Ltd and trading names, Homemediaonline, HobbyPrint, BeaglesInk, CartridgeOutlet, CraftMedia, DyeSubInk, Dyesubstuff, EdibleInks and RefillableCartridges.
  • "you", "the user" refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • PECR means Privacy and Electronic Communications Regulation.
  • ICO means Information Commissioner's Office.
  • Cookies mean small files stored on a user’s computer or device.

Processing of your personal data
We are exempt from registration in the ICO Data Protection Register because we are only processing personal data for the core business purposes.

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

Lawful basis: Consent
The reason that we use this basis is: In order to supply you with information about our products and any product or service update. This can be by means of a newsletter and or emailed information as per your needs/requests.
We process your information in the following ways: Into our company contact database in order to use any of the information that we may need in order to get information to you as specified in the reason.
Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: We do not share your information with third parties.

Lawful basis: Contract
The reason that we use this basis is: In order to supply you with any of our products or services that you may have ordered online.
We process your information in the following ways: By collecting full contact details that we will require in order to: a) confirm acceptance of your order, b) to keep you informed of the progress of the order, c)documentation that may be applicable.
Data retention period: We shall continue to process your information until the contract between us ends, including any warranty period or is terminated under any contract terms. Your data will be retained on our contact database in order to assist you and us in any future orders.
Sharing your information: We do not share your information with third parties.

Lawful basis: Legal obligation
The reason that we use this basis is: In order to keep any invoice, accounting, or tax-related records that we as a company are required by law to keep and to report on.
We process your information in the following ways: We use this information to generate monthly, quarterly management accounts and annual accounts for submission to Company’s House and Inland Revenue.
Data retention period: The records are filed and retained for 7 years by law.
Sharing your information: We do not share your information with third parties.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights
Under the GDPR your rights are as follows:

  • The right to be informed.
  • The right of access.
  • The right to rectification.
  • The right to erasure.
  • The right to restrict processing
  • The right to data portability.
  • The right to object.
  • The right not to be subject to automated decision-making, including profiling.

You also have the right to complain to the www.ico.org.uk if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

You can read more about your rights in detail here

Internet cookies
We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device/computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, refer you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies and control which cookies are saved to your device/computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options and help files for any assistance in setting your browser.

Cookies that we use:
Following is a list of the cookies that we use and the reason that we use them

  • Strictly Required Cookies: These cookies are required for the website to run and cannot be switched off. Such cookie are only set in response to actions made by you such as language, currency, login session, privacy preferences. You can set your browser to block these cookies but our site may not work then.
  • Analytics and Statistics: These cookies allow us to measure visitor’s traffic and see traffic sources by collecting information in data sets. They also help us understand which products and actions are more popular than others.
  • Marketing and Retargeting: These cookies are usually set by our marketing and advertising partners. They may be used by them to build a profile of your interest and later show you relevant ads. If you do not allow these cookies you will not experience targeted ads for your interests.

Data security and protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Transparent Privacy Explanations
We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Sponsored links, affiliate tracking and commissions
Our website may contain adverts, sponsored and affiliate links on some pages. These are typically served through our advertising partners; Google Adsense, eBay Partner Network, Amazon Affiliates, Etsy, or are self-served through our own means. We only use trusted advertising partners who each have high standards of user privacy and security. However, we do not control the actual adverts seen/displayed by our advertising partners. Our ad partners may collect data and use cookies for ad personalisation and measurement. Where ad preferences are requested as 'non-personalised' cookies may still be used for frequency capping, aggregated ad reporting and to combat fraud and abuse.

Clickable sponsored or affiliate links may be displayed as a website URL like this; www.edibleinks.co.uk or as a titled text link like this: Edible Printer Bundle.

Clicking on any adverts, sponsored or affiliate links may track your actions by using a cookie saved to your device. You can read more about cookies on this website above. Your actions are usually recorded as a referral from our website by this cookie. In most cases, we earn a very small commission from the advertiser or advertising partner, at no cost to you, whether you make a purchase on their website or not.

We use advertising partners in these ways to help generate an income from the website, which allows us to continue our work and provide you with the best overall experience and valued information.

Should you have any concerns about this we suggest you do not click on any adverts, sponsored or affiliate links found throughout the website.

Email marketing messages and subscription
Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "Processing of your personal date" above. Any email marketing messages we send are sent directly from ourselves with no involvement through an EMS, email marketing service provider. An EMS is a third-party service provider of software/applications that allows marketers to send out email marketing campaigns to a list of users.

Email marketing messages that we send will not contain anything other than the message and details of how to take any action by you. Our messages contain no tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages.

Resources and further information
Following are a list of handy links to websites that may help you locate and better understand the GDPR, General Data Protection Regulation, how it works and how it affects you. Included in the links are privacy policies for a few well known social media and other sites that you may regularly be using.

Overview of the GDPR - General Data Protection Regulation
Data Protection Act 1998
Privacy and Electronic Communications Regulations 2003
The Guide to the PECR 2003
Twitter Privacy Policy
Facebook Privacy Policy
Google Privacy Policy
Linkedin Privacy Policy
Mailchimp Privacy Policy