Have just received my ciss tank conversion, everything was straightforward and had it up and running in a matter of minutes, I followed the utube video and found it very down to earth with all the steps explained in detail.. when I phoned just on the off chance on Saturday afternoon to see if Mike could give me some information I was pleasantly surprised, he talked me through how to reset an empty cartridge even before I told him that I wanted to upgrade.. This is customer service at the highest level, to potentially lose a sale just to help out a stranger is a very rare commodity.. This will be my Go to for anything print related from now on and I look forward to having a chat with him again in the near future.. Old school customer service, very knowledgeable and I will definitely be using him again in the future... A big thank you to Mike..????????????

Mike is very knowledgeable about sublimation printers and a pleasure to deal with.  So nice to buy from a company that answers the phone and takes the time to deal with their customers personally.

bought printers, inks and paper from here for years . always great quality and fantastic customer service , very helpful . very impressed with the roll paper they supply .

I’m so grateful to Mike and Sandra. They did an amazing job helping me sort out my printer. Lots of advice and a helpful tutorial video. Couldn’t ask for more. Very friendly and professional.

Following our conversation yesterday I can confirm that the printer is working great, was easy to set up, and I’ve had some stunning results on slate blanks with photos.